We offer 24/7 reboot and network technical support for all our dedicated server and VPS clients. Also, if you have a fully managed support account there are no extra per month or per hour fees for ANY technical support you may require. If you have any pre-sales or technical support requests please just let us know and we would be glad to assist.
Please log in here for technical support for your dedicated server or VPS hosting account.
Support Services Provided With Every Managed Hosting Account
Unlimited 24/7 “level 1 – 3” technical support included for all managed hosting clients. (No “1 hour support per month” or “$50+ for 5 extra support tickets” etc. We will always help you out! This may include: Server load & slowness problems, Package installations, DNS configuration, Network related issues, Boot failures, Email setup & configuration, Software upgrades & patches, Script errors & website troubleshooting, Software firewall installation, off-server ftp Backup configuration, account migrations etc. Also includes our Total Security Package.
Sales & Billing Hours of Operation
Monday – Friday 9:00 AM – 5:00 PM PST
Saturday & Sunday 10:00 AM – 3:00 PM PST
NEW Technical Support Portal Available 24/7